Free Live Talk Show:
Chris Mullins
The Phone Sales Doc™
Coming Soon!
Chris Mullins Live Talk Show will cover parts of her NEW book
Monkey Business for Today's Phone Weary Office
"Hear/Speak/See No Evil and Take Friday Off!"
"This book zeroes in on several “elephants in the room” either willfully ignored or mysteriously invisible to most owners, notably the handling of all the inbound calls to their office: prospective customers responding to advertising, referrals, present and past customers. This is an important book." – Dan Kennedy, www.NoBSBooks.com
Join Chris Mullins for Fun, Interactive Telecast with Special Guests!
Here's some examples on the topics that Chris will be talking about from her book...
- Voice usage and tone
- How to deal with the craziness with phones ringing
- Mindset of the front office assistant, receptionist, etc.
- Your always selling
- Chris has powerful powerpoint nuggets for you to use as psychological triggers
- Mirror
- I hate Scripts
- Owners fixing heads dealing with the headtrip stuff
- Staff recognition
- Mystery calls and monitoring
- Setting up your own internal phone program
- How to pick new recruits
- Self critiquing and roleplay~~~~why its so important
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Interested in buying
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Read what the experts are saying about the book! Monkey Business is an excellent and very worthy read for all business owners and entrepreneurs. We tend to be the worst at
training our own staff and expect them to be mind readers. Chris gives
detailed steps on how to train your staff, from answering the phone to
selling your services. I highly recommend this book to give you the
know-how and scripts to make your business more successful. She will also
remind you of the steps you can take to make sure your staff is prepared
mentally, physically and emotionally to do a great job for you.
I recently held my in person 2 day mastermind session with my Quantum Leap members and there was a lot of discussion about how they scored on their mystery shop calls. They were needling each other about how bad they were. The bottom line was they all realized that they needed to improve it and are aware of it now. It is a priority for them and they are working on it. The conversation was all positive. More good news, I just hung up with John McElroy and his comment was that one of the best things that he took from the Summit was getting involved with your program. He said he used to think did pretty good until listening to you! He loves your stuff and is working hard to improve his calls. |
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